Privacy Policy

This Privacy Policy explains how VideoTasker (“we”, “us”, “our”) collects, uses, and protects your personal data when you visit our website and use our services, including the VideoTasker app available at /app.

By using our site or services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use VideoTasker or our website.

1. Who We Are

VideoTasker is a software-as-a-service platform that helps you automatically create YouTube videos from written content such as articles and blog posts.

If you have any questions about this Privacy Policy or how we handle your data, you can contact us at:

Email: support@videotasker.com
Contact form: Contact Page

2. What Data We Collect

2.1 Information You Provide to Us

Account details – such as your name, email address, and password when you create an account in the VideoTasker app.
Billing information – if you subscribe to a paid plan, we collect billing details (for example, your name, email, and billing address). Payment card details are handled by our payment provider (e.g. Stripe) and are not stored on our servers.
Project and content data – including project names, article URLs, prompts, overlays, audio settings, and other configuration you add to VideoTasker.
Support communications – such as emails you send to us or messages submitted through our contact form.

2.2 Information Collected Automatically

Usage data – information about how you use our site and app, such as pages visited, features used, and timestamps.
Device and log data – including IP address, browser type, operating system, and basic device information used for security, analytics, and troubleshooting.
Cookies and similar technologies – used to remember your preferences, keep you logged in, and help us understand how people use VideoTasker. For more detail, see our Cookie Policy.

2.3 Third-Party App and API Data

Google / YouTube – when you connect your Google account or YouTube channel to VideoTasker, we may receive information such as your channel name, channel ID, and upload permissions, in order to upload videos and manage metadata on your behalf.
AI and TTS providers – when you connect third-party APIs (for example, AI models or text-to-speech providers), we may store API keys, configuration, and metadata needed to send content for processing and return the results.

3. How We Use Your Data

We use the information we collect for the following purposes:

To provide and operate the service – including account management, project configuration, automated video creation, and YouTube uploads.
To process payments and manage subscriptions – for example, to start, modify, or cancel your VideoTasker plan.
To communicate with you – such as sending account-related emails, support responses, and important service notices.
To improve VideoTasker – by monitoring usage patterns, fixing bugs, and testing new features.
To maintain security – including detecting and preventing fraud, abuse, and unauthorised access.
To comply with legal obligations – such as tax, accounting, and regulatory requirements.

4. Legal Bases (UK & EU Users)

If you are located in the UK or EEA, we process your personal data on the following legal bases:

Contract – where processing is necessary to provide the VideoTasker service you have requested.
Legitimate interests – such as improving the service, preventing abuse, and securing our systems, where these interests are not overridden by your rights.
Consent – for certain optional cookies, marketing communications, or integrations where you explicitly opt in.
Legal obligation – where we are required by law to retain or share certain information.

5. How We Share Information

We do not sell your personal data. We may share information in the following limited ways:

Service providers – with trusted third parties who help us operate VideoTasker, such as hosting providers, email providers, analytics tools, AI/TTS vendors, and payment processors. They only process your data on our instructions and under appropriate safeguards.
Payment processing – with our payment processor (e.g. Stripe) in order to process your subscription payments. Your full card details are handled by the processor and are not stored by us.
Platform integrations – when you choose to connect YouTube or other platforms, relevant data (such as scripts, metadata, and video files) may be sent to those platforms in order to create and manage content on your behalf.
Legal and safety reasons – where required to comply with laws, legal processes, or to protect our rights, property, or safety, or that of our users or others.
Business transfers – if we are involved in a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction, subject to appropriate protections.

6. International Transfers

Our servers and some of our service providers may be located outside your home country. If you are in the UK or EEA, and your data is transferred outside the UK/EEA, we will take steps to ensure appropriate safeguards are in place (for example, standard contractual clauses or equivalent mechanisms) so that your data remains protected to a standard that is essentially equivalent to UK/EU law.

7. Data Retention

We keep your personal data only for as long as necessary for the purposes described in this Privacy Policy, including:

For as long as your VideoTasker account is active.
For as long as needed to provide you with support or resolve disputes.
For as long as necessary to comply with legal, accounting, or reporting obligations.

When we no longer need your data, we will delete it or anonymise it where appropriate.

8. Your Rights

Depending on your location, you may have the following rights over your personal data:

Right to access – to request a copy of the personal data we hold about you.
Right to rectification – to request corrections to inaccurate or incomplete data.
Right to erasure – to request deletion of your data in certain circumstances.
Right to restrict processing – to ask us to limit how we use your data in certain cases.
Right to data portability – to receive your data in a structured, commonly used format.
Right to object – to object to processing based on our legitimate interests or for direct marketing.

To exercise any of these rights, please contact us at support@videotasker.com or via our Contact Page. We may need to verify your identity before responding.

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

Keep you logged in and maintain your session in the app.
Remember preferences and settings.
Collect anonymised analytics about how people use VideoTasker.

You can manage cookies through your browser settings and, where required, through our cookie banner or settings. For more detail, please see our dedicated Cookie Policy.

10. Children’s Privacy

VideoTasker is not intended for use by children under 18 years old, and we do not knowingly collect personal data from children. If you believe that a child has provided us with personal data, please contact us and we will take appropriate steps to delete that information.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our service, legal requirements, or how we process data. When we make changes, we will update the “Last updated” date below. In some cases we may also provide additional notice (such as a banner in the app or an email notification).

Last updated: 22 November 2025

This Privacy Policy is provided for informational purposes only and does not constitute legal advice. For specific legal guidance, please consult a qualified professional.